Exchange Sync BridgeWhat a 10-Minute Migration Looks Like: Moving Time Matters Sync Off EWS
"Migration" sounds like a project: a plan, a weekend, a rollback strategy. Three weeks into Microsoft's EWS disablement, that word is part of why some firms still haven't moved. So here's the whole thing, step by step — what you do, what Microsoft shows you, and where the time really goes.
What You Need On Hand
The ten minutes assume three things are ready. None of them takes long, but if one is missing, it's the only thing that slows you down.
A Microsoft 365 administrator who can approve an application for your whole organization. In most firms that's a Global Administrator. They sign in once, on Microsoft's own page, and click Accept.
Whoever manages Time Matters' Exchange Synchronization settings. Often the same person; at some firms it's your Time Matters consultant.
A count of the users who sync. You pay for syncing users, not every Time Matters seat. If you'd rather confirm your Time Matters version is covered before buying, send us the version first — that check happens before the clock, not during it.
Subscribe
At checkout, enter the number of sync-enabled users and keep Cloud Hosted selected. Payment runs through Lemon Squeezy, our payment processor. Your license key arrives by email.
There's no setup fee and no minimum term, and a 30-day money-back guarantee covers your first purchase. The commitment is small enough that "let's try it on Monday" is a reasonable plan.
Redeem And Approve
Open the redemption page, paste the license key, and continue to Microsoft. Your administrator signs in on Microsoft's own consent screen, which lists exactly what Exchange Sync Bridge is asking for, and accepts. We never see that password, or anyone else's.
Back on our page, activation finishes, and you get four values: a Connection URL, a Client ID, a Tenant ID, and a Secret Value. The Secret Value is shown once, at redemption. Copy all four into your password manager before you close the tab.
Point Time Matters At The Bridge
In Time Matters' Exchange Synchronization settings, enter those four values. The Connection URL goes where the Exchange server address goes; the Client ID, Tenant ID, and Secret Value go in the matching sign-in fields. Save, and restart Time Matters if it asks you to. Some software only reads new sign-in settings after a restart.
That's the only change on your side. Time Matters keeps using the sync feature it already has; it just sends those requests to Exchange Sync Bridge, which translates them to Microsoft Graph, the API Microsoft is keeping.
Confirm It's Working
Trigger a sync and check three things. Time Matters reports no sign-in error. A new calendar entry, contact, or task shows up on the other side within a few minutes. And the mailbox appears in the detected-users list of your admin portal, where you can also switch any user off.
Attorneys and staff don't do anything. There's no Exchange Sync Bridge login and no new password to hand out. The implementation page has the full checklist.
The Parts People Expect That Aren't There
No Time Matters upgrade and no AMP renewal. No data migration, because nothing moves: your calendars, contacts, and tasks stay where they are in Time Matters and Microsoft 365. No server to install on the Cloud Hosted plan. No retraining.
And nothing new to keep safe. Items are translated in memory and passed straight to Microsoft 365; nothing is written to disk. Our logs hold only each request's time, mailbox address, folder type, and result, and they're deleted after 30 days (security details).
For balance: if your firm wants Time Matters upgrades and vendor support anyway, Time Matters 2026 moved sync to Microsoft Graph, and upgrading with an active AMP membership is a clean path. The bridge is for firms that want to keep the version they have. The options, ranked.
Ten Minutes Of Work, Not Ten Minutes Of Calendar
The hands-on steps are short. What stretches a setup is everything around them: finding a window with the person who holds Global Administrator rights, getting a security review signed off, or sending a settings change through change control. Those are real, and they're the reason to start now, while you still have the time to do them calmly.
Microsoft's phased disablement is already under way, and your tenant's place in the queue isn't published. If you're using the allowlist as breathing room, it ends on April 1, 2027, no matter how you've configured it (how the allowlist works). Book the approval now, and the migration is the easy part.
Ready to spend the ten minutes?
Subscribe, approve, and point your software at the bridge. Or tell us what you run and we'll confirm it's covered first.