Privacy Policy

Last updated: March 1, 2026

This Privacy Policy explains how Renfield Software collects, uses, protects, and discloses information in connection with the Exchange Sync Bridge website, including content, features, downloads, forms, and related website services offered through exchangesyncbridge.com.

By using the website or submitting information through it, you agree to the practices described in this policy. If you do not agree, do not use the website. This policy should be read alongside our Terms of Use and Disclaimer.

Children

The website is not directed to children under 13. No person under 13 may provide information through the website. We do not knowingly collect personal information from children under 13. If we learn that we have received such information without appropriate parental consent, we will delete it. If you believe we may have information about a child under 13, contact us at info@renfieldsoftware.com.

Information We Collect

Information you choose to provide

We may collect information you submit through forms, account or trial requests, contact pages, support inquiries, survey responses, search features, comments, feedback, product orders, and similar website interactions.

Information collected automatically

When you visit the website, we may collect technical and usage information through analytics tools, server logs, cookies, and similar technologies. This may include your IP address, browser type, operating system, device information, pages visited, time spent on pages, referring and exit pages, approximate location, and traffic patterns.

Automatically collected information is generally used as statistical or operational data. If you voluntarily provide personal information, our systems may associate that information with automatically collected data.

Cookies, Pixels, and Third-Party Technologies

Like many commercial websites, we may use cookies, server logs, web beacons, analytics tags, advertising pixels, or comparable technologies to understand site activity, improve performance, remember preferences, and support advertising or remarketing where permitted.

Some content, advertising, analytics, or application functions may be provided by third parties. Those providers may use their own tracking technologies and may collect information over time and across different websites or services. We do not control third-party tracking tools. Questions about third-party advertisements or targeted content should be directed to the relevant provider.

Email and Marketing Communications

If you contact us by email or submit your email address through the website, we may retain your message, your email address, and our responses. We use reasonable care with these communications, but email is not a fully secure medium and should not be used to send sensitive information.

We do not sell, rent, or lease our subscription lists. Commercial email sent by us will identify the sender and include information about how to contact us. Promotional email will include an unsubscribe mechanism. If you have trouble unsubscribing, email unsubscribe@renfieldsoftware.com.

Visitors outside the European Union who request resources, register for events, purchase products, or otherwise opt into website offers may be added to our email list and may unsubscribe at any time. Visitors in the European Union will be added to marketing email only after affirmative consent.

How We Use Information

To provide the website, product information, requested resources, services, trials, support, and customer communications.
To process purchases, administer subscriptions, perform contracts, and manage customer relationships.
To improve the website, measure performance, understand visitor interests, and identify technical or security issues.
To provide offers, promotions, product updates, newsletters, or information about related products and services.
To display advertising or content that may be tailored to user characteristics, interests, or activity where permitted by law.
To protect the website, enforce agreements, comply with legal obligations, and preserve our rights.

When We Disclose Information

As a general rule, we do not sell, rent, lease, or otherwise transfer information collected through the website. We may disclose information:

To subsidiaries, affiliates, contractors, vendors, payment processors, hosting providers, analytics providers, and other service providers who help us operate the website or deliver services.
To third parties involved in promotions or offers in which you choose to participate.
To legal counsel, collection agencies, or other appropriate parties when needed to enforce our agreements or protect our rights.
To a successor or potential successor in connection with a merger, divestiture, restructuring, reorganization, dissolution, sale, or transfer of all or part of our business or assets.
When we believe in good faith that disclosure is required by law, court order, governmental request, or protection of legal rights.

Security

We use commercially reasonable safeguards, standard security protocols, and reputable vendors to protect information provided to us and information collected automatically. Some information submitted through the website may be transmitted using SSL or similar secure transmission methods. Credit card and other sensitive payment information should not be sent by email.

We may use software tools and monitoring processes to generate summary statistics, evaluate site performance, detect problem areas, and identify unauthorized attempts to upload, alter, or damage information.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page. If we make material changes to how we handle personal information, we may notify you by email or by a notice on the website. You are responsible for keeping any account email address current and for reviewing this policy periodically.

If you are located in the European Union, you may have rights under the General Data Protection Regulation, including:

The right to request access to personal data we store about you.
The right to request correction or deletion of your personal data.
The right to request restrictions on processing.
The right to object to processing and the right to data portability.
The right to withdraw consent without affecting processing that occurred before withdrawal.
The right to lodge a complaint with a supervisory authority with jurisdiction over GDPR matters.

We retain information you choose to provide until the earlier of your request that we delete it, our decision to stop using the relevant data provider, or our determination that continued retention is no longer justified. We require only information reasonably needed to contract with you and do not require consent to unnecessary processing as a condition of entering into a contract.

Contact

Questions about this Privacy Policy may be directed to:

Renfield Software SRL
str. Tineretului nr. 930
Vacaresti, Dambovita 137495
Romania
Email: info@renfieldsoftware.com

Effective date: March 1, 2026